Introduction
Welcome to faucet.co.in (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website faucet.co.in and any related services, products, or content we provide (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use our Services.
These Terms constitute a legally binding agreement between you and faucet.co. Please read them carefully.
Acceptance of Terms
By accessing our website, creating an account, placing an order, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.
If you are using our Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
Our Services are intended for professional use by architects, contractors, plumbing professionals, OEM manufacturers, and end consumers. We reserve the right to refuse service to anyone for any reason at any time.
Use of Services
Permitted Use
You may use our Services for lawful purposes only, including:
- Browsing product information and technical specifications
- Requesting quotes and placing orders
- Contacting our sales and support teams
- Accessing educational content and resources
- Participating in promotions or surveys (if applicable)
Prohibited Use
You agree not to:
- Use our Services for any illegal or unauthorized purpose
- Violate any applicable laws, regulations, or third-party rights
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the operation of our Services
- Scrape, crawl, or harvest data from our website without permission
- Impersonate any person or entity or misrepresent your affiliation
- Use our Services to send spam, unsolicited communications, or fraudulent content
- Reverse engineer, decompile, or disassemble any part of our Services
- Remove or alter any copyright, trademark, or proprietary notices
Products and Services
Product Information
We strive to provide accurate and up-to-date product descriptions, specifications, and pricing. However, we do not warrant that product information on our website is complete, accurate, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Pricing and Availability
All prices are listed in Indian Rupees (INR) unless otherwise stated and are subject to change without notice. Product availability is subject to stock levels and may vary. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
Orders and Payment
By placing an order, you make an offer to purchase products subject to these Terms. We reserve the right to accept or reject your order for any reason. Payment terms, methods, and conditions will be communicated during the order process. All payments must be made in full before shipment unless otherwise agreed in writing.
Shipping and Delivery
Shipping costs, delivery times, and methods will be specified during the order process. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.
Warranties and Disclaimers
Product Warranties
Our products are covered by the warranties specified in the product documentation. The Premium Black Ceramic Cartridge carries a 15-year manufacturer’s warranty, and the Heritage Brass Spindle carries a 5-year warranty, subject to the terms and conditions outlined in the warranty documentation.
Warranties cover defects in materials and workmanship under normal use. Warranties do not cover damage caused by misuse, improper installation, unauthorized modifications, or normal wear and tear.
Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED IN PRODUCT WARRANTIES, OUR SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that our Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant that the results obtained from using our Services will be accurate or reliable.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAUCET.CO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR INR 10,000, WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Indemnification
You agree to indemnify, defend, and hold harmless faucet.co.in and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to:
- Your use of or inability to use our Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
- Any content or information you submit or transmit through our Services
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
Intellectual Property
Ownership
All content, materials, and intellectual property on our website, including but not limited to text, graphics, logos, images, videos, software, and trademarks, are the property of faucet.co.in or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal or internal business purposes, subject to these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from our website without our prior written consent.
Trademarks
“faucet.co.in” and related logos, product names, and service names are trademarks or registered trademarks of faucet.co. You may not use these trademarks without our prior written permission.
User Content
If you submit, post, or transmit any content, feedback, suggestions, or other materials to us (collectively, “User Content”), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media.
You represent and warrant that you own or have the necessary rights to submit User Content and that such content does not violate any third-party rights or applicable laws.
We reserve the right to remove, edit, or refuse to post any User Content that violates these Terms or is otherwise objectionable, in our sole discretion.
Third-Party Links and Services
Our website may contain links to third-party websites, services, or resources that are not owned or controlled by faucet.co. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of third-party sites is at your own risk, and you should review their terms and policies before using them.
We do not endorse or assume any responsibility for any third-party products, services, or content. Any transactions or interactions you have with third parties are solely between you and the third party.
Termination
We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, and with or without notice, for any reason, including but not limited to violation of these Terms.
Upon termination, your right to use our Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
You may terminate your use of our Services at any time by discontinuing access to our website and ceasing all use of our products and services.
Dispute Resolution
Informal Resolution
If you have any dispute or claim arising out of or related to these Terms or our Services, you agree to first contact us at hellofaucet.co@gmail.com to attempt to resolve the dispute informally. We will work in good faith to resolve the matter within 30 days.
Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms or our Services shall be brought exclusively in the courts located in Mathura, Uttar Pradesh, India, and you consent to the personal jurisdiction of such courts.
Arbitration (Optional)
If informal resolution is unsuccessful, either party may elect to resolve the dispute through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, of India. The arbitration shall be conducted in Mathura, Uttar Pradesh, India, and the language of arbitration shall be English.
Changes to These Terms
We reserve the right to modify or update these Terms at any time, at our sole discretion. We will notify you of any material changes by posting the updated Terms on our website with a new “Last Updated” date. Your continued use of our Services after any changes indicates your acceptance of the updated Terms.
We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree with the updated Terms, you must discontinue use of our Services.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Entire Agreement
These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and faucet.co.in regarding your use of our Services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties.
Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms, please contact us:
faucet.co.in
Plot Number – 45, C Block
Krishna Nagar
Mathura, Uttar Pradesh – 281004
India
Phone: +91 96272 27296, +91 96271 32713
Email: hellofaucet.co@gmail.com
We will respond to your inquiry within a reasonable timeframe.
Thank you for choosing faucet.co. We are committed to providing you with exceptional products and services. By using our Services, you agree to these Terms of Service.